Job Responsibilities:

1. Familiar with the shipping import business process;

2. Quickly and accurately produce the documents involved in the operation process;

3. Responsible for contacting and coordinating the relationship between the company and the carrier, the yard, and other outsourcing units, and arranging each operation process in a reasonable and timely manner to ensure that all operations are smooth and correct;

4. Responsible for contacting and coordinating customers who have business relationship with the company, accurately and timely processing documents with customers, quickly feedback necessary information to customers and agents, and track the whole process to provide maximum customer satisfaction;

5. Responsible for filing the company's customer file data to ensure the company's core secrets;

6. Responsible for confirming the accuracy of the receivables and payables of the business documents of the operating customers;

7. Respond to customer complaints with good service attitude and solve them in the shortest time;

8. In time, report back to the department manager the unexpected events in the operation process or the problems that cannot be solved by themselves;

9. Complete other work arranged by the department head.

Job Requirements:

1. Character integrity, rigorous work, meticulous work, strong sense of responsibility, strong execution ability, strong logic identification ability, responsibility, team spirit;

2. College degree or above in English, logistics, foreign trade, container transportation, etc.;

3.Familiar with the freight forwarding industry, with a certain logistics company operating customer service experience is preferred.

Company benefits:

1. Pay five insurances and one gold according to the Tianjin standard.

2. After the transfer, the salary is very rich, and the full-time award, overtime allowance, and holiday benefits are complete.

3. At least one company tour per year.

4. 6 days off, statutory holidays, enjoy paid annual leave after one year of employment.

operating hours:

9:00-12:00 AM 13:30-17:30 pm (Double cease)

working address:

Room 1506,Ocean International Center Office,No 40 Huachang Road,Hedong District,Tianjin.China